How can I change my phone number?

Created by Olga Kukharskaya, Modified on Wed, 2 Apr at 3:45 AM by Nastassia Tarasova

To change your phone number, go to the "Profile" section on the left-hand side of your personal account (on the Trader's menu). 

  1. Select “Profile," then click on "Profile" - “Mobile Number” - “Change” to update it.

  2. To confirm the action request PIN to your email.

  1. After clicking "Continue," you will receive a PIN code via the option you selected.



  1. In the new window you should fill in the form with a new phone number with “+” format, reason for changing the phone number and PIN, which was sent to the selected option.

  2. Click "Continue".

  3. Done! Your request is now pending and may take some time to process.


Please note that the service to change your telephone number in your personal profile is free of charge. However, if you change your phone number more than 3 times during the day, you will be charged extra for sending each SMS message.

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