Knowledge base

LBX terminal (1)

LBX terminal (6)

• How to open a Demo Account on LBX?
• What account types are available?
• Why was my position closed automatically (Stop Out)?

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Metatrader terminals (1)

Metatrader terminals (6)

• What Time Zone shows up on MetaTrader? Can I change it?
• How do I connect to the MetaTrader platform from a commercial account on a PC?
• How do I connect to the Metatrader account on my mobile phone?

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Payments (2)

Deposit (3)

• How to deposit?
• Deposit methods & Processing times
• General questions about deposits & withdrawals

Withdrawal (3)

• How to withdraw?
• Withdrawal methods & Processing times
• How to add new payment requisites?

LBX Verification (1)

Verification (2)

• What is verification (KYC) and why is it necessary?
• How to verify an account?

LBX Trading (1)

LBX Trading (4)

• Can an order be executed at a different price?
• How do I file a financial claim?
• Understanding Leverage at LBX

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LBX - About us (1)

LBX - About us (3)

• How to contact us?
• About the company
• Why you should choose LBX?

LBX IB Program (3)

IB account (6)

• How can I register as an IB Partner?
• How can I log into my Partner account profile?
• How can I get support if I have questions or need help?

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Referring Clients and Sub IBs (9)

• How does my unique IB partner link work?
• Where can I find my unique IB partner link for introducing my clients?
• Where can I find marketing materials?

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IB Commissions (4)

• When and how are my IB commissions paid?
• How can I get information about IB Commission plans?
• How can I set up the IB commissions sharing with my Sub-IBs?

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Copy trading LBX (2)

For Providers (23)

• What happens if I create multiple Offers with different conditions? Can Followers switch between them?
• Will my earnings be affected if a follower suspends their subscription?
• How do I withdraw my earnings from performance fees?

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For Followers (24)

• What is Copy Trading?
• What commission do I pay to a provider?
• What is a follower?

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Bonuses & Promotions (1)

Bonuses & Promotions (4)

• Can I withdraw the bonus?
• Where can I see the promotions?
• Why was the bonus removed from my trading account?

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LBX Personal account (1)

LBX Personal account (13)

• How do I register a new account?
• How can I change my phone number?
• How to transfer funds between accounts in the Personal Account (internal transfer)?

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